Patients as Poets: patients’ and carers’ experiences of living with advanced illness

Qualitative researchers Marilyn Kendall and Scott Murray have in the last 20 years interviewed many patient groups dying with cancer, organ failure of lungs, heart, or liver, strokes and frailty. They all tell vivid narratives. In this blog, they reflect on the importance of these accounts for getting to the heart of what matters to people and share some ‘found’ poems that have emerged from their stories.

Page last checked 26 June 2023.

Take-home points

Take-home points Stories are a vital way of communicating important facts about living with advanced illness. It is important to listen to, and act on, patients’ and carers’ stories about their experience, if we are to understand the issues that matter to patients and their families, and to provide patient-centred care. Transcribing in the form of poems can help to capture the rhythms and emotions of living with advanced illnesses

The voices of patients and family carers can be lost in busy wards, crowded clinics and late-running GP practices, and also in research studies, unless there is time for careful listening to their accounts of their illness experience. Yet these accounts are vital if we are to get to the heart of what matters to people, and thus be able to provide patient-centred care.

Qualitative research has shown its value in this regard, yet even here these accounts can become fragmented and decontextualized, as interview transcripts are broken up into separate quotations to fit within research aims and questions pre-defined by clinicians and researchers.

Stories are no longer unexpected in illness accounts. Patients often clearly feel that they can explain things best via a story, and even in a busy surgery will preface their accounts with, “Well, Doctor, so as you can understand, what happened was …” At the same time a growing interest in narrative, across many disciplines, has focused attention on storytelling as a universal human activity and never more so than at difficult times in our lives, such as when we are ill.

A research participant
“Listen, I am really trying to tell you something important!”
Photo credit: Scott Murray, with permission from this research participant.

Consequently, our research group wanted to look again at our interview transcripts and consider ways to honour their storied form, and what this can teach us about the experience of serious illness. This led us to experiment with transcribing the interview recordings into a poetic form, rather than into blocks of prose. Work in linguistics has suggested that human thought may naturally fall into patterns of verses, and by carefully listening to the stresses on words and the breathing patterns in the interview stories we did indeed find them falling into the rhythms and cadences of natural or “found” poetry. Looking at patient’s and carer’s accounts in this way opened up new insights into their experiences and concerns, and sensitised us to aspects of it that we might otherwise have missed, or misunderstood.

We have since used these poems as teaching aids with medical and nursing students and other health care professionals. Many found them invaluable in bringing patient experiences to life, and in sensitising them in future consultations to the complexities, nuances, cadences, and emotional toll of patients’ and carers’ experiences of living with serious illness. When we shared the poems with the research participants, they were delighted with them, feeling them to be a strong, and accurate depiction of their experience. “Yes, that’s how it was all right,” one said.

Research has consistently shown that patients and family carers value healthcare professionals who, despite being busy, make time to listen to, and learn from, their experiences. Transcribing research interviews into this “found” poetry form may be one way to do this, and to find again the voices of experience that were in danger of being lost.

Patients as poets: two ‘found’ poems

These two poetic extracts come from a study of the experiences of people dying from heart failure or lung cancer and a more recent study of the experiences of people with stroke.

Mrs N – “If you were a horse…”: a carer’s story


Well, he’s the same again,

Started, you know,

The swelling up.

And the doctor

Didn’t put off,

Any time,

This time.

She said,

It was much better,

Just to get him in.

So he went in,

At the beginning of December

And he actually had been having,

Some rather strange turns.

Very dizzy turns.

It just seemed to be

Something that

Came over him.

And it’s one

Of the tablets,

That he has

For his asthma,

Which they say

Is a very

Dangerous drug.

He’s been on it

For many years,

And it’s affecting

His heart,

And they are trying

To stop it

But they can’t

Stop it


He can’t breathe

Without it.

The hospital doctor said,

The last time we were in,

That it had

To be stopped,

And we did try

To stop it

And I had to phone

Our own doctor

Because he was struggling

And she came in

And she said to him,

“Which would you rather have,

You know,

The heart out of rhythm,

Or not able to breathe?”

He said,


If I’m going to die,

I’d rather die

With my heart stopping

Than gasping

For breath.”

Well anyway,

They took him in

And he was hooked up to things

And couldn’t get

Moving around

At all,

But they decided

They were going

To let him home

For Christmas.

And he had

Christmas Day

And he took ill

The next day

And he has not really

Picked up

Very well

Since then

I got the doctor in

And I was quite disappointed


At the lack of support

And even the nurse

Agreed with me

When she came in

For his blood.

I said,

“I feel

I’ve just been left

With it

I just don’t know

What we’re going to do

With him really.

Do you have a gun

In your bag?

He probably needs

A gun!

And his circulation

Of course

Isn’t good

And that

Doesn’t help.

In fact

If you were a horse

They would shoot you.

Things feel out of control: a daughter’s experience



I think it’s quite humbling

When you realise that

It doesn’t matter how old

Your mother is

She’s still your mother.

When that happens

It is quite a shock,

It is doubly a shock.

I suppose then you think

Well because she’s 86

Are the NHS going to really try

As they might

To keep her hale and hearty?

The stress from the stroke

I think really has to be


First of all

Supporting her

And not encouraging her

To be anxious

About anything

Because it’s all a bit rubbish just now,

But we’re trying to get things

Better for you.

And also supporting her sister

Because they’ve lived together

Virtually all of their lives.

So whilst there’s no kind of

She doesn’t have a spouse any more,

My father died in ‘96

There is someone there

That I do need to support as well.

So in amongst all that

I’m having to do stuff at home

And I’m having to keep going to work,

And I’m not giving anything

As much of the attention as I should do

So I think I’m being stretched

Across many different things,

And I really don’t like that because

I’m a bit more used

To being in control.


Marilyn Kendall and Scott Murray have nothing to disclose.

Scott Murray
Scott Murray who previously worked as a GP is now Emeritus Professor of Palliative Care at the University of Edinburgh. The Palliative Care Research Group found that people with various serious illnesses had different experiences and needed different types of help and support to live as well as possible. Scott also believes that the family carers of such people, and people working in care homes need much support or they become exhausted.

Patients as Poets: patients’ and carers’ experiences of living with advanced illness by Marilyn Kendall

is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International

1 Comments on this post

  1. These are just beautiful poem/stories. I am grateful to have read/heard them. I wish I had done a carer interview after my dad died of dementia and the various ailments in 2016. It was a profound time. I remember of course, many intense parts of stories, but it is the in-between things that drift away without foresight to have recorded them in some way.

    Karen Harding / Reply

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